WORK SUMMARY

Over twenty years of IT Experience as a Sales Engineer, MIS Manager, Programmer and Analyst.  Expert at solution selling, discovery/needs analysis, design and development utilizing web and client / server technologies.  Special emphasis is placed on eLearning, Software as a Service (SaaS), business to business (B2B), electronic commerce and their interfaces into legacy systems.

EXPERIENCE

Ars Magna : Sr. Sales Engineer / Business Consultant 5/2009 - Present Salt Lake City, UT

• Providing expert advice on e-learning content development and learning management systems
  
• Developing telephony and VOIP integration for enterprise software environments

SumTotal Systems, Inc. : Sr. Sales Engineer 10/99 - 5/2009 Mountain View, CA

• Hired as a sales engineer (39th employee) and helped to grow the of the company to over 800 employees and market leadership in the elearning industry
• 8 Years of 100% Sales Quota Attainment (Ending with $62 Million Sales Quota - North American Sales)
• Key Wins: Accenture, Harvard, Zurich, Haliburton, Target Stores, Walmart
• Numerous awards including 2001 and 2008 Presidents Club for sales achievement and sales support
  
• Performed in-depth discovery and conducted solution based product demonstrations for SumTotal’s entire product talent development suite including learning management (LMS), content development (LCMS) and performance management (PM) around the world (US Coast to Coast, Canada, Argentina, Japan, Switzerland, France, Germany and England)
• Managed the UK/London sales engineering department during an unanticipated managment turn-over
• Developed a multi-product sizing model and provided sizing recommendations for all customers interested in ‘behind the firewall’ implementations
• Managed technical pre-sales relations and provided training for SumTotal’s strategic partners and resellers (like Accenture, Hewitt, IBM, HP etc)
• Built and maintained the standard demo environment used by all the sales engineers at SumTotal, saving the sales organization thousands of man hours yearly by reducing demo prep-time
• Built an application branding tool kit, which enabled rapid customer ’skinning’ of the various SumTotal applications
• Designed and implemented integrated chat room and collaborative tools for the 6.5 product line
• Maintained the sales knowledge repository and answered RFPs, RFIs and technical surveys
  

Franklin Covey : Web Systems Architect 1/96 - 10/99 Salt Lake City, UT

• Responsible for technology decisions regarding online training, online planning and online registration
• Designed and implemented Franklin Covey’s online event registration system using Linux, Perl and Oracle
• Core team member for the ERP selection team and final deployment of Oracle Applications
• Built a web based, two-way interface between a legacy AS/400 order entry system and the Oracle Application’s module for Order Entry
• Developed a high performance Ingres to Oracle migration facility that enabled FC’s Business Process Re-engineering effort to access all legacy system information

Egenic : Web Architect 10/98 - 4/99 Salt Lake City, UT

• Founded Egenic; a web application solutions provider.

BEST Consulting : Systems Analyst 6/95 - 1/96 Salt Lake City, UT

• Wrote and deployed an Oracle based new-hire tracking system.  Participated in analysis, design, development and deployment of a personnel-tracking system for the Utah State Department of Courts.
  

Brothers Gourmet Coffee : Manager Of Information Systems 4/94 - 6/95 Buffalo Grove, IL

• Responsible for selection, purchase and roll out of Point Of Sale Devices, Back Of Store/Corporate Systems, and EIS for the retail and restaurant divisions.  Responsible for Chicago Office Operations (LAN, PCs, PBXs).  Managed a staff and outsourced service vendors to provide technical support to the office and over 70 stores.
  

Merex Inc. : Senior Systems Analyst/Developer 10/93 - 3/94 Rockville, MD

• Developed Client/Server document imaging system for the Department Of Energy, Nuclear Regulatory Commission to scan, OCR store and retrieve Mission-Critical documents concerning nuclear safety.

Mrs. Fields Inc. / The Park City Group : Sr. Programmer/Analyst 9/89 - 9/93 Park City, UT

• Developed executive dashboard tools for PCG’s ‘Paperless Management’ system, using C and C++.  Managed the Technical Support department during a major software roll-out to 700 stores.  Awarded Employee of the year for 1990

United States Army : Squadron Programmer/Analyst 1985 - 1988 Bad Kissingen, Germany

• Developed manpower and assets reporting system.  Passed the Army Language Fluency Test for German.  Awarded 2/11th Armored Cavalry Regiment Soldier Of The Quarter.

HARDWARE/SOFTWARE

Operation Systems: Microsoft Windows (All Flavors), UNIX (Linux, Solaris, etc)

Languages: C, C++, C#, Java, JavaScript, PERL, Delphi, Visual Basic, Oracle PL/SQL, SQL Server TransactSQL

Networks: Internet (HTTP, NNTP, POP), NFS, SMB (Microsoft LAN Manager, Samba), IPX (NetWare)

Web Technologies: Apache, Microsoft Internet Information Server, WebLogic / J2EE

Databases: Oracle, MS SQL Server, Postgres, MYSQL, DB/2, Teradata, MS Access

Reporting Technologies: Crystal Reports, Business Objects, Microsoft SSRS

Applications: VMWare, MS Office (Word, Excel, PowerPoint, etc), Adobe (PhotoShop, Dreamweaver, etc) Pivotal, etc

EDUCATION

College: University Of Utah (CS Major)

Languages: English, German

Various Industry Training: Microsoft, Oracle, Inprise, DEC, SGI, etc.

Various Sales Training: The Great Demo (Peter Cohen), Selling Through Curiosity (Barry Rhein and Associates), etc.

RECENT NON-PROFIT / VOLUNTEER ACTIVITY / OTHER INTERESTS

• Developed and deployed a school management system for Utah charter schools and Salt Lake Arts Academy

• Founder of ClubYO; a non-profit organization that teaches yo-yo-ing to kids (and adults).
• Member of The Wasatch Jugglers a non-profit group which performs juggling acts weekly for the public